Website privacy notice.

Contacting Pratt and Sons

This website provides information about pool service, telephone and email links to Pratt and Sons, and message forms: one on the Contact page and short ones behind the estimate and inquiry buttons on the service, new pool, selections and design pages. It has no photo upload, payment flow, customer account or newsletter enrollment.

A telephone link opens the calling service configured on your device, and an email link opens your email app. A call you choose to make, or an email you choose to send, takes place outside this website. Information you share that way is handled through the business’s service conversation.

The message forms

The forms ask for the service you are interested in, your city or ZIP code, your name, and an email address or phone number for the reply, plus a short message or a question or two about the job, such as your timeline, your pool’s current surface or the package you prefer. When you send one, your answers go to Web3Forms, the form delivery service this website uses. Web3Forms emails them to Pratt and Sons, sends a copy to Kelly WM, the company that builds and maintains this website, so delivery problems can be caught, and keeps a copy of each submission for up to three years. Each email also shows the IP address of the device that sent the message and the page it was sent from, which helps spot spam.

Pratt and Sons uses your answers to reply about your pool. Nothing you type is saved in your browser. Please leave out gate codes, payment details and other sensitive information.

Website analytics

This website uses Google Analytics to understand how it is used: the pages viewed, how visitors arrived, the type of device and browser, an approximate location, and interactions such as scrolling and following links to other sites. It also counts when a telephone link is tapped and when a message is sent successfully. The content of a message is never sent to Google Analytics.

Google Analytics sets first-party cookies named _ga and _ga_ followed by an ID to tell visits apart. Analytics data is kept for 14 months, Google Analytics does not log or store IP addresses, and its advertising features are switched off for every visitor. To opt out, you can install Google’s opt-out browser add-on from tools.google.com/dlpage/gaoptout.

Visit counter

This website also keeps its own simple visit counter at analytics.prattandsonsinc.com. For each page view, telephone tap, email tap and sent message, it records the page, the kind of place the visit came from (for example a search engine, a social site or a link in an email), the device type, whether the browser has visited before, and the time. It stores no names, contact details, IP addresses or cookies.

To tell a new visitor and the first page of a visit, the counter keeps small flags in your browser’s local and session storage. Daily counts are kept for 180 days.

Website delivery

The website host may process normal connection and request information, such as an IP address, requested page and browser information, to deliver and protect the site.

Apart from Google Analytics and the visit counter, this website includes no analytics, advertising pixels, session replay, marketing cookies or browser storage for inquiry information. Fonts, images and the optional 3D view are served from this site.

Questions about privacy

Call (407) 601-5986 or email hello@prattandsonsinc.com to ask Pratt and Sons about information shared in a service conversation, including access, correction or retention questions. Do not share payment information or private access credentials in an initial inquiry.

Updated November 14, 2026.