A little clarity, poolside
Good questions.
A better place to start.
Do you build new pools?
Yes. As an authorized Princess Fiberglass Pools dealer, we build new fiberglass pools with shells made in Lake City, Florida. There are seven models, from the 7 × 7 ft Biki spa to the 30 × 15 ft Elodie with its own integrated spa. Call to talk through the models and your yard.
What pool finishes do you offer?
Our standard aggregate finish is Diamond Brite by SGM, in any Diamond Brite color. For an upgraded pebble finish, we offer River Rok by SGM in all colors.
Do you offer pool design as well as remodeling?
Yes. Pool design, refinishing and remodeling are part of what we do, and our Design Studio offers landscape design packages for the yard around the pool. Call to talk through what you would like to change and what you want to keep.
Which pool heaters do you install?
Our heater line is AquaCal. Every AquaCal heat pump can heat or cool your pool, and we size each installation to your pool.
Do you work on commercial pools?
Yes, for refinishing. It is the one service we offer commercial pools: a new Diamond Brite or River Rok finish, with tile refreshed at the same time or kept as it is.
Is tile included with a refinish?
Standard tile is 6x6 ceramic. Upgraded tile from TileXpressions or Artistry In Mosaics is priced per selection, and you can refresh tile at the same time as a refinish or keep your existing tile.
Where should I start if I am not sure what my pool needs?
Call (407) 601-5986 and describe what prompted you to get in touch. You can explain the concern without knowing equipment names or selecting a repair. The first conversation helps establish a useful next step; this website does not diagnose your pool.
What is included in recurring pool service?
Ask the team to confirm the current scope for your pool. Discuss the visit schedule, routine tasks, supplies, filter care, exclusions, and how additional work would be approved. The agreed service details determine what is included.
What information helps with a repair call?
Describe what changed, when you first noticed it, and whether it happens all the time or intermittently. Include your city or ZIP. Equipment details are useful if already known, but you do not need to inspect inside equipment or diagnose a cause.
How can I check whether my property is in the service area?
Mention your city or ZIP when you call so coverage can be discussed. This website does not determine eligibility from a guessed radius or a ZIP list. An exact street address is not needed to begin the conversation.
Does a call book a service visit?
No. A call starts a conversation about the need and possible next steps. Scope, coverage, availability, costs, and any appointment are confirmed directly with the team. This website does not offer online booking.
Pool design, remodeling and care
Your question is welcome.
Call to discuss your pool, confirm coverage and agree on the next step.